Copyright; Table of contents; About the Author; Introduction; Part 1 Communication Skills; Ch 1 The Importance of Communication; Ch 2 Interpersonal Communication; Ch 3 Helping People to Like You; Ch 4 Dealing with People; Ch 5 Giving and Taking Instruction Effectively; Ch 6 Body Language; Ch 7 Written Communication; Ch 8 Telephone Communication; Ch 9 Meetings; Part 2 Presenting to Win; Ch 10 Presentation Skills; Ch 11 Nervous Tension; Ch 12 Preparation; Ch 13 Content; Ch 14 Your Audience; Ch 15 Visual Aids; Ch 16 Your Appearance & Attitude; Ch 17 Delivery; Ch 18 Develop Good Habits.
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Communicate to Win is full of sound, practical advice on every aspect of business and personal communication, such as how to: encourage people to like you, understand what motivates people, use the telephone effectively, excel at one-on-one conversation, develop your emotional intelligence, master a good writing style and give a great public presentation.
OverDrive, Inc.
9C69022F-CEB3-4305-9D50-6FFDE7FDC077
Communicate to win.
9780749456450
Business communication.
Business presentations.
Communication.
Success in business.
BUSINESS & ECONOMICS-- Business Communication-- General.