pt. 1. A Stepwise Approach -- 1. Six Steps -- 2. Guidelines for Process Design -- pt. 2. The People Factors: Perspectives, Power, and Values -- 3. The Perspectives Factor in Process Design -- 4. The Power Factor in Process Design -- 5. The Values Factor in Process Design -- pt. 3. Due Diligence: A Process Terms of Reference -- 6. About a Process Terms of Reference -- 7. Understanding the Situation -- 8. Developing a Focus -- 9. Stakeholder Collaboration -- 10. Core Assumptions -- 11. Key Considerations -- 12. Work Plan -- 13. Governance -- 14. Essential Documents -- 15. PTR -- Three Examples -- pt. 4. Experts and Evidence in Concert -- 16. Why Evidence-Based Solutions Now? -- 17. A Design for Developing Evidence-Based Questions -- pt. 5. Sample Process Designs -- 18. A Town Hall Meeting with XYZ Finance Department -- 19. A Workshop on Mission and Values.
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Process Design: Making It Work helps process consultants, managers, facilitators, coaches, organizational development consultants?and anyone else who works with groups?to set up and deliver dynamic, creative process designs. Filled with illustrativ.
OverDrive, Inc.
5DA5ABE2-7F23-4F72-87D8-365F6BDDB6DA
Process design.
Group facilitation.
Planning.
BUSINESS & ECONOMICS-- Production & Operations Management.