عنوان

Improving the quality of library services for students with disabilities /

089789961X

1591583004

9780897899611

9781591583004

1591583004

b741580

Improving the quality of library services for students with disabilities /

[Book]

edited by Peter Hernon and Philip Calvert.

Westport, Conn. :

Libraries Unlimited,

2006.

1 online resource (xii, 232 pages) :

illustrations

Includes bibliographical references and index.

Students with disabilities in higher education / by Peter Hernon and Philip Calvert -- Context / by Peter Hernon -- Legal context within the United States / by Kathleen Rogers -- An increasingly diverse student population : a rationale for consideration of universal access at post-secondary institutions / by Todd K. Herriott -- Disability support services, Victoria University of Wellington / by Ava Gibson -- Perspectives of library directors -- Literature review / by Peter Hernon -- Developing and testing an instrument : New Zealand / by Philip Calvert and Peter Hernon -- Refinement of the data collection instrument / by Peter Hernon and Jennifer Lann -- Conducting your own study / by Philip Calvert -- Reporting and using the results / by Philip Calvert -- Continuing to improve service quality for students / by Peter Hernon and Philip Calvert.

0

The development and promotion of appropriate services for students with disabilities has been an integral part of the academic library since the 1990s. There remains, however, a dearth of literature--in marketing, library and information science, and other disciplines--that applies quality assessment instruments to existing programs. With this in mind, Hernon and Calvert present two versions of a data collection instrument, designed to compare the expectations of special students with their perceptions of how well a given service met their needs. Descriptions of successful initiatives at a varie.

OverDrive, Inc.

8A30970C-1678-4485-8E45-CD4B98CD46D6

Improving the quality of library services for students with disabilities.

9781591583004

Academic libraries-- Services to people with disabilities-- New Zealand.

Academic libraries-- Services to people with disabilities-- United States.

Academic libraries-- Services to people with disabilities.

Academic libraries-- Services to people with disabilities.

Dienstverlening.

Gehandicapten.

LANGUAGE ARTS & DISCIPLINES-- Library & Information Science-- Archives & Special Libraries.

Wetenschappelijke bibliotheken.

New Zealand.

United States.

7

7

LAN-- 025020

Calvert, Philip J.,1949-

Hernon, Peter.

20201204022558.0

pn

[Book]

Y