عنوان

Hug your people :

1401322379

9781401322373

b741279

Hug your people :

[Book]

hire, inspire, and recognize your employees to achieve remarkable results /

by Jack Mitchell.

London :

Turnaround [distributor],

2008.

xxvii, 255 pages ;

22 cm

pt. 1. Nice: It's how you treat one another -- Building a niceness culture -- How to hire nice people -- Forget probation, get married for life! -- Is it Kathy or Cathy? (Cathie or Kathi?) -- Making the human connection -- Work is play, it's fun -- Not everyone wants an orchid -- Now that you've connected, reconnect -- Hugging study guide #1: Nice -- pt. 2. Trust: The most important principle of all -- No surprises -- Have expectations and standards, not rules and regulations -- A new world environment, the "of course" philosophy -- We like things transparent -- Build on the positives and strengths -- Check in, don't check up -- Conflict resolution: When Winnie stops talking to Kristin -- Going to the moon 109 -- Hugging study guide #2: Trust -- pt. 3. Pride: The power of all of us -- Feeling you are the business -- Throw your personal party at the office -- Reaching into the community -- Spread the word -- The sound of two hands clapping -- Hugging study guide #3: Pride -- pt. 4 Include: The Five I's -- You can't do it alone -- Invite -- Input -- Include -- Involve -- Invest -- Hugging study guide #4: Include -- pt. 5 Recognize: it's not only about money -- But don't forget money -- Run their picture, too -- Hugs should be enduring -- Fair is not always equal -- Hugging around the clock -- When the passion goes -- Welcome back, welcome home.

0

Explains how to improve customer service by taking care of one's employees, counseling business leaders on the principles of imparting kindness, trust, and pride in a working force to enable greater productivity and loyalty.

Employee motivation.

Personnel management.

Employee motivation.

Motivation (Psychology)

Personnel management.

Personnel management.

Mitchell, Jack.

20201204021243.0

[Book]

Y