عنوان
پدید آورنده
موضوع
رده
Z711.45 .K47 2009eb
Z711
.
45
.
K47
2009eb
کتابخانه
محل استقرار
1441619127
9781441619129
0838909752
9780838909751
b738678
Virtual reference best practices :
[Book]
tailoring services to your library /
M. Kathleen Kern.
Chicago :
American Library Association,
©2009.
1 online resource (viii, 148 pages) :
illustrations
Includes bibliographical references and index.
Defining virtual reference -- Implementing virtual reference : is it the right thing, right now? -- Who are we doing this for? -- Buy-in : gaining commitment and support -- Policies : setting expectations of who, when, and what -- Selecting software -- Communication : do I have to learn a new language? -- Determining a staffing model -- Assessing the costs : budgeting for virtual reference -- Collaborative virtual reference -- Aspects of training -- Marketing your virtual reference service -- Assessment and evaluation : how are we doing? -- The road ahead : next steps and emerging technologies.
0
Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.
Virtual reference best practices.
0838909752
Electronic reference services (Libraries)
Bibliothek.
Electronic reference services (Libraries)
LANGUAGE ARTS & DISCIPLINES-- Library & Information Science-- General.
Library & Information Science.
Social Sciences.
Virtueller Auskunftsdienst
LAN-- 025000
025
.
5/2
22
Z711
.
45
.
K47
2009eb
Kern, M. Kathleen.
20201203234551.0
pn
مطالعه متن کتاب [Book]
Y
