What is communication? -- How conversations work -- Seven ways to improve your conversations -- The skills of enquiry -- The skills of persuasion -- Interviews : holding a formal conversation -- Making a presentation -- Putting it in writing -- Networking : the new conversation.
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Improve Your Communication Skills shows how to improve conversations and build rapport with colleagues; hold interviews and staff appraisals; learn the skills of persuasion; give effective presentations; write emails, letters and reports; and write for the web.
MIL
260107
Improve your communication skills.
9780749460365
Business communication.
BUSINESS & ECONOMICS-- Business Communication-- General.