leveraging the power of diverse communication styles /
Dianne Hofner Saphiere, Barbara Kappler Mikk, and Basma Ibrahim DeVries.
Yarmouth, ME :
Intercultural Press,
2005.
xvi, 286 pages :
illustrations ;
23 cm
Includes bibliographical references (pages 271-276) and index.
What is communication style? : your ticket to the circus -- Benefits of communication style fluency : what does this ticket get me? -- Factors affecting communication style : starring acts in the circus -- How the five factors interact : combining the starring acts -- Practicing star chart analysis : looking deeper into the magician's hat -- Finding the differences that make a difference : behind the scenes of the big top -- Leveraging communication style differences : choreographing the performance -- Using the factors and descriptors : practice makes perfect -- More activities : taking the show on the road! -- Appendix : tracing the heritage of communication styles.
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"No matter where we live or what we do, we deal with people using a wide variety of communication styles every day. At work, in the marketplace and at home, diversity in communication styles presents rich opportunities, yet too often people misunderstand each other. Communication Highwire is an important breakthrough for managers, team leaders, community leaders, educators, trainers and facilitators as they help individuals and teams overcome frustration, prevent mistakes and save time and money. World-class intercultural trainers and educators share their strategies and techniques - and, most importantly, their tools - to leverage diversity in the modern world."--Jacket.
Communication in management-- Social aspects.
Intercultural communication.
International business enterprises-- Social aspects.
Communicatieve vaardigheden.
Communication in management-- Social aspects.
Intercultural communication.
Interkulturell kommunikation.
International business enterprises-- Social aspects.