"Actual resumes for Customer service jobs!"--Cover.
Introduction; PART ONE: SOME ADVICE ABOUT YOUR JOB HUNT; PART TWO: REAL-RESUMES & COVER LETTERS FOR CUSTOMER SERVICE JOBS; PART THREE: APPLYING FOR FEDERAL GOVERNMENT JOBS.
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Editor Anne McKinney Reviews and Excerpts Don't take it for granted that customer service jobs are always easy to get. The best jobs in any field are always the object of intense competition! This book will show how to enter, advance in, or exit from the customer service field while speaking the lingo of customer service across all industries, from telecommunications to financial institutions. All resumes and cover letters in the book actually worked for real people. ""Distinguished by its highly readable samples.""--Library Journal 1-885288-44-1.