Revised edition of: By the seat of your pants. 2004.
Setting up shop : What every budding entrepreneur needs to know -- Make up your mind : Uncommon factors to consider before quitting your day job -- Research the market : analyzing the data to determine your niche -- Write the business plan : Building your blueprint for success -- Find funding : Raising capital without relinquishing control -- Position yourself : Nailing your name, location, and differentiation -- Line up your legal ducks : Protecting your business interests -- Build a strong board : Getting help, not headaches, from outside investors -- Pouring the foundation : Laying in your mission, vision, and values -- Mission critical : Embodying your mission statement -- Vision check : Composing your vision statement -- Champion core values : The link between character and higher profits -- Accountable ethics : The four pillars of ethical leadership -- Snatching up stars : Embracing your hire power -- Talent scouting : Finding the best people -- Interview essentials : Stripping the guesswork out of hiring -- Labor legalities : The dos and don'ts of employment law -- Hit the ground running : Welcoming new hires -- Growing the culture : Seeding an enlightened environment -- The camaraderie credo : Developing team spirit -- Lead the charge : The twenty-one laws of cultural leadership -- Honor thy employee : Putting people first produces higher profits -- HR solutions : Shifting focus from paperwork to partnership -- Fun, friendly, and flexible : Loosening up keeps grumbling down -- Workplace wellness : Nurturing healthy and productive employees -- Get personal : The rules of engagement -- building a systems-disciplined organization : Crafting pitch-perfect processes -- Strategic planning : Drawing up tomorrow's road map -- Execution is everything : Ensuring it's done right -- Resolve roadblocks : Helping individuals and groups solve problems -- Add muscle to meetings : How to run tight, productive meetings -- The best never rest : Continuous systems improvement -- Communicating clearly : Sending static-free signals -- Listen up : Practicing active listening -- Express yourself : Writing and speaking effectively -- Communicate expectations : Achieving airtight accountability -- Ask for advice : Soliciting employee ideas -- Face-to-face feedback : Delivering one-on-one critiques -- Face your flaws : Soliciting frank feedback about your performance -- Coaching others : Cheering and steering, not domineering -- Dare to care : Kindness and empathy wins hearts and minds -- Set challenging goals : Helping employees to grow through goal setting -- The annual review : Turning the review into a coaching session -- Good-bye and good luck : Freeing up the future of underachievers -- Educating employees : Riding employee development to the top -- On-the-job learning : Building your educational infrastructure -- Delegate or die : Deputizing your staff multiplies your impact -- Teach, don't preach : Making lessons stick -- Succession strategies : Putting the "success" in succession -- coaching yourself : Guiding yourself to peak personal performance -- Got mission? : Crafting your personal mission statement -- Truth or consequences : Pitfalls of unethical behavior -- Ready, set, goals : Turning dreams into destiny -- Work the plan : Linking goals to action steps and schedules -- Time wise and organized : Embracing enlightened efficiency -- Mind-body balance : Bringing your inner team into alignment -- Spotlight on self-care : Feel better, work smarter, live longer -- Business function dos and don'ts : Key concepts and killer tips -- Supply management : Strengthening every link -- Marketing : Increasing brand equity -- Sales : Increasing market share -- Customer service : Making your guests feel at home -- Finance, accounting and IT : Beyond bean counting -- Weathering worst-case scenarios : When bad things happen to good companies -- Relationships on the rocks : Rescuing key people who jump ship -- Natural disasters : Coping with catastrophes -- It's strictly business : Dealing with brutal bankers and cutthroat competitors.
Foreword / Richard Schulze.
0
2
Provides advice for small business owners, discussing writing a business plan, finding a location, protecting business interests, composing a vision statement, ethical leadership, labor legalities, nurturing employees, strategic planning, marketing, customer service, and much more.