CCNA Voice Study Guide (IIUC 640-460); Acknowledgments; About the Author; Contents at a Glance; Contents; Introduction; Assessment Test; Answers to Assessment Test; Chapter 1: Cisco Unified Communication Solutions; Why Should We Bother Integrating Voice and Data Services?; Introducing the Cisco Unified Communications Manager Lineup; Introducing the Cisco Unity Lineup; Introducing Cisco IP Phones and User Applications; Using Voice Gateways; Introducing the Cisco Unified Communications 500 Series; Choosing an IP Telephony Deployment Option; Summary; Exam Essentials; Written Lab 1.1
Chapter 5: CUCM Express Installation and Basic ConfigurationUnderstanding CUCM Express Licensing; Cisco Voice IOS and CUCM Express Software Installation; Initial CUCM Express Configuration; Basic Configuration Using the Telephony Service Setup Script; Basic Configuration Using the GUI; Using CUCM Express Verification and Troubleshooting Commands; Summary; Exam Essentials; Written Lab 5.1; Hands-on Labs; Review Questions; Answers to Review Questions; Answers to Written Lab 1; Chapter 6: CUCM Express Advanced Configuration; Configuring Key System and PBX DN s and Ephones
Comparing the Common Voice CodecsCalculating IP Voice Packet Sizes; Summary; Exam Essentials; Written Lab 3.1; Review Questions; Answers to Review Questions; Answers to Written Lab 3.1; Chapter 4: Configuring the Network Infrastructure for Voice; Power Options for IP Phones; Understanding and Configuring VLANs and Voice VLANs; Introduction to Quality of Service (QoS); Configuring Other Link Efficiency Techniques; Network Infrastructure Services for VoIP support; Summary; Exam Essentials; Written Lab 4.1; Hands-on Labs; Review Questions; Answers to Review Questions; Answers to Written Lab 4.1
Configuring Telephony Service FeaturesConfiguring Voice Productivity Features; Configuring Voice Access and Accounting Features on the CUCM Express; Configuring Music on Hold (MoH); Summary; Exam Essentials; Written Lab 6.1; Hands-on Labs; Review Questions; Answers to Review Questions; Answers to Written Lab 6.1; Chapter 7: Configuring Voice Gateways for POTS and VoIP; Configuring Analog FXS and FXO Ports with Basic Dial Peers; Configuring Digital T1 Ports; Configuring VoIP Dial Peers over WAN Connections; Dial-Plan Strategy; Understanding the Dial-Peer Decision-Making Process
Review QuestionsAnswers to Review Questions; Answers to Written Lab 1.1; Chapter 2: Traditional Telephony; Understanding Analog Network Signaling; Comparing Analog and Digital Circuits; Multiplexing; Private Phone Switching; PSTN Numbering Plans; Summary; Exam Essentials; Written Lab 2.1; Review Questions; Answers to Review Questions; Answers to Written Lab 2.1; Chapter 3: Voice over IP (VoIP); Understanding the Unified Communications Model; A Closer Look at Voice Gateways; An Overview of Voice and Video Transport Protocols; Comparing VoIP Endpoint Signaling Protocols
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The ultimate guide to the new CCNA voice network administrator certification exam The new CCNA Voice exam tests candidates on their ability to implement a Cisco VoIP solution. Network administrators of voice systems will appreciate that the CCNA Voice Study Guide focuses completely on the information required by the exam. Along with hands-on labs and an objective map showing where each objective is covered, this guide includes a CD with the Sybex Test Engine, flashcards, and entire book in PDF format. The new CCNA Voice certification will be valuable for administrators.