عنوان

On-scene guide for crisis negotiators /

0849314410

9780849314414

b714736

On-scene guide for crisis negotiators /

[Book]

Frederick J. Lanceley.

2nd ed.

Boca Raton, Fla. :

CRC Press,

©2003.

xiv, 274 pages :

illustrations ;

25 cm

Includes index.

Preface -- Acknowledgements -- The author -- Chap. 1. The problem in perspective -- Chap. 2. Profiling sieges -- Chap. 3. Crisis states and crisis intervention -- Chap. 4. Active listening -- Chap. 5. Suicide intervention -- Chap. 6. Hostage negotiation -- Chap. 7. Abnormal psychology for crisis negotiators -- Chap. 8. Dialogue and actions -- Chap. 9. Drugs, alcohol, and the negotiation process -- Appendix A. Suicide intervention flow chart -- Appendix B. Interview guide for investigators -- Appendix C. Overview of active listening techniques -- Appendix D. The continuing need for training -- Appendix E. The dangers of manipulating anxiety levels -- Appendix F. The negotiation effort -- Appendix G. The troubled state of crisis management -- Appendix H.A negotiator's view of the incident at Ruby Ridge -- Index.

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Crisis intervention (Mental health services)

Hostage negotiations.

Negotiation.

Suicide-- Prevention.

Crisis intervention (Mental health services)

Hostage negotiations.

Negotiation.

Suicide-- Prevention.

Lanceley, Frederick J.

20201208050008.0

[Book]

Y