1. The role of an IT manager -- 2. Managing your IT team -- 3. Staffing your IT team -- 4. Project management -- 5. Managing the money -- 6. Software, operating systems, and enterprise applications -- 7. Security and compliance -- 8. Disaster recovery -- 9. Working with users -- 10. The new technologies of connectedness.
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This book uses IT-related examples to discuss business topics and recognizes the ever-changing and growing demands of IT in today's world as well as how these demands impact those who work in the field. Specific attention is paid to the latest issues, including the challenges of dealing with a mobile and virtual workforce, managing Gen-X/Yers, and running an IT organization in a troubled economy.