An introduction to difficult situations at work -- Embarrassing situations at work -- In the spotlight (and not sure how you got there) -- When personal tragedies flare up at work -- In the fire of sabotage and insubordination --Pressure cookers -- Difficult financial situations -- Relationship quagmires.
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"No matter how much you love your job, you will inevitably run into difficult situations at work that test your ability to keep your cool. This handy reference of ready-to-use phrases will help you avoid disasters, steer clear of sticky circumstances with coworkers and leave you in control"--Page 4 of cover.