عنوان
پدید آورنده
موضوع
رده
TX911.3.P4 S66 2007eb
TX911
.
3
.
P4
S66
2007eb
کتابخانه
محل استقرار
0470074272
1280826657
661082665X
9780470074275
9781280826658
9786610826650
0471745227
9780471745228
b705186
Hospitality employee management and supervision :
[Book]
concepts and practical applications /
Kerry L. Sommerville.
Hoboken, N.J. :
John Wiley,
©2007.
1 online resource (xv, 344 pages) :
illustrations, maps
Includes bibliographical references and index.
HOSPITALITY EMPLOYEE MANAGEMENT AND SUPERVISION; CONTENTS; PREFACE; ACKNOWLEDGMENTS; CHAPTER 1: INTRODUCTION TO HIRING AND SUPERVISING EMPLOYEES; CHAPTER 2: THE HOSPITALITY MANAGER'S LEGAL CHALLENGES; CHAPTER 3: WAGE AND HOUR LAWS AFFECTING SALARIED, HOURLY, AND TIPPED EMPLOYEES; CHAPTER 4: COMMON LAW, NEGLIGENT HIRING, AND EMPLOYEE RIGHTS; CHAPTER 5: WORKING WITH UNIONS; CHAPTER 6: JOB DESCRIPTIONS AND JOB SPECIFICATIONS; CHAPTER 7: THE EMPLOYEE HANDBOOK; CHAPTER 8: ADVERTISING AND RECRUITING; CHAPTER 9: APPLICATIONS, INTERVIEWS, AND BACKGROUND CHECKS; CHAPTER 10: NEW-EMPLOYEE ORIENTATION.
CHAPTER 11: TRAINING TO PERFORMANCE STANDARDSCHAPTER 12: PERFORMANCE APPRAISALS THAT WORK; CHAPTER 13: EFFECTIVE COMMUNICATION AND FEEDBACK; CHAPTER 14: EMPLOYEE DISCIPLINE; CHAPTER 15: EMPLOYEE MOTIVATION THROUGH QUALITY LEADERSHIP; INDEX.
0
8
A practical resource for managers and supervisors in hospitality businesses. In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background.
OverDrive, Inc.
Hospitality employee management and supervision.
9780471745228
Hospitality industry-- Personnel management.
BUSINESS & ECONOMICS-- Small Business.
Hospitality industry-- Personnel management.
BUS-- 060000
KMMH
647
.
94068/3
22
TX911
.
3
.
P4
S66
2007eb
673
.
9
njb/09
Sommerville, Kerry L.,1957-
20201207203242.0
pn
مطالعه متن کتاب [Book]
Y
