Includes bibliographical references (pages 187-191) and index.
Start with strengths in mind -- Make a list of behavior-based questions -- Ask questions and listen carefully -- Review responses and evaluate candidates -- Take your time making the hiring decision -- Thoughtfully bring the new hire on board -- The partnership protocol -- Align vision and values -- Foster open communication -- Create and build relationships -- Support team members -- Encourage growth and development -- Take care of yourself -- Voluntary resignations -- Involuntary terminations.
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Book is divided into three main sections: hiring, inspiring, and firing. The hiring section uses the "SMARTT" approach to hiring-S = Start With Strengths in Mind, M = Make a List of Behavior-Based Questions, A = Ask Questions and Listen Closely, R = Review Responses and Evaluate Candidate, T = Take Your Time Making the Hiring Decision, and T = Thoughtfully Bring the New Hire On Board. The inspiring section includes the practical Partnership Protocol. The Firing section includes all forms of severing the employer-employee relationship). Content includes ideas from practicing nurse managers and exercises to reinforce key concepts. A survey of nurse managers was used to define key areas of the content. Content is "real world" and writing style makes reading enjoyable.
Nurse manager's guide to hiring, firing, and inspiring.