Organizational learning -- The emergence of organizational learning -- Methods and tools for the learning organizational -- Implications and perspectives -- Appendix A The construction of verbal models -- Appendix B Organizational learning and social computation.
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"This book presents a theory of learning based on a model of organizational memory, explaining organizational processes and dynamics through which organizational memory is built and updated. It provides a methodology and tools to elicit and map organizational memory contents, examples of applications, implications for practice, and a research agenda for the development of systems for learning organizations"--Provided by publisher.