case studies in client communication, morbidity and mortality /
Lisa L. Powell, Elizabeth A. Rozanski, John E. Rush.
Ames, Iowa :
Blackwell Pub.,
2011.
1 online resource (xiv, 218 pages) :
illustrations
Includes bibliographical references and index.
Medical and treatment errors -- Medical judgment errors -- Lessons in client communication -- Communication issues between colleagues and hospital staff -- Appendix. How to set up your own morbidity and mortality conference.
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"This book considers real cases in veterinary emergency and critical care medicine, illustrating potential complications, preventable medical errors, and client communication or complaint issues. Suggestions are given for appropriate diagnostic plans and therapeutic interventions, and the vitally important area of client communication is a key theme throughout. Emergency and critical care veterinarians, residents and interns will find this book to be a reference of lasting value"--Provided by publisher.