Includes bibliographical references (pages 191-201) and index.
Introduction: The end of the information revolution -- Growing to learn -- Goals, assumptions, and the eight-line strategy -- Knowing what matters -- Key performance indicators and the metrics matrix -- Three kinds of performance gaps and the strategy review -- Planning to evolve -- Conclusion: The beginning of the relevance revolution.
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In this groundbreaking book, business guru David Apgar helps leaders pinpoint which information matters most for successful goal setting, strategy, and bottom-line performance. Based on simple and easy-to-implement practices, Relevance outlines a new discipline focused on the relevance of performance measures for assessing key strategy issues and accelerating learning. David Apgar's practices are grounded in solid business research and clearly illustrated with real-life examples from top-performing companies such as Toyota, Alcoa, Nestlé, Capital One, Cisco, Microsoft, and GE.
Safari Books Online
CL0500000452
Relevance.
0787997595
Benchmarking (Management)
Industrial productivity-- Measurement.
Performance.
Benchmarking (Management)
BUSINESS & ECONOMICS-- Corporate Governance.
BUSINESS & ECONOMICS-- Leadership.
BUSINESS & ECONOMICS-- Organizational Development.