Safety of Tiered-Dispatch for 911 Calls for Abdominal Pain
[Article]
Abramson, Tiffany M.; Sanko, Stephen; Kashani, Saman; Eckstein, Marc
Introduction: Many dispatch systems send Advanced Life Support (ALS) resources to patientscomplaining of abdominal pain even though the majority of these incidents require only Basic LifeSupport (BLS). With increasing 911-call volume, resource utilization has become more important toensure that ALS resources are available for time-critical emergencies. In 2015, a large, urban firedepartment implemented an internally developed, tiered-dispatch system. Under this system, patientsreporting a chief complaint of abdominal pain received the closest BLS ambulance dispatched aloneemergency if located within three miles of the incident. The objective of this study was to determine thesafety of BLS-only dispatch to abdominal pain by determining the frequency of time-sensitive events.
2019
Western Journal of Emergency Medicine: Integrating Emergency Care with Population Health
20/6
Abramson, Tiffany M.; Sanko, Stephen; Kashani, Saman; Eckstein, Marc