Development and Usability Testing of a Web-based COVID-19 Self-triage Platform
[Article]
Schrager, Justin D.; Schuler, Keke; Isakov, Alexander P.; Wright, David W.; Yaffee, Anna Q.; Jacobson, Kara L.; Parker, Ruth M.; Goolsby, Craig
Introduction: The development and deployment of a web-based, self-triage tool for severe respiratory syndrome coronavirus 2 (COVID-19 disease) aimed at preventing surges in healthcare utilization could provide easily understandable health guidance with the goal of mitigating unnecessary emergency department (ED) and healthcare visits. We describe the iterative development and usability testing of such a tool. We hypothesized that adult users could understand and recall the recommendations provided by a COVID-19 web-based, self-triage tool.
2020
Western Journal of Emergency Medicine: Integrating Emergency Care with Population Health
21/5
Schrager, Justin D.; Schuler, Keke; Isakov, Alexander P.; Wright, David W.; Yaffee, Anna Q.; Jacobson, Kara L.; Parker, Ruth M.; Goolsby, Craig