Intro; Contents; Editors and Contributors; Introduction; The Employment Relations Approach to Voice; Change and Employee Voice; Motivation for the Book; The Structure of the Book; References; Employee Voice: What's it all About?; 1 Evolution, Separation and Convergence of Employee Voice Concept; 1.1 Introduction; 1.2 Significant Turning Points and Pathways Within the Employee Voice Literature; 1.3 Integrating the HRM/ER and OB Voice Literature; 1.4 Future Directions; References
2 The Twin Track Model of Employee Voice: An Anglo-American Perspective on Union Decline and The Rise of Alternative Forms of Voice2.1 Introduction; 2.2 Decentralized Bargaining and the Rise of Twin Track Unionism; 2.3 A Framework for Understanding Union Decline and The Rise of Non-union Voice; 2.3.1 The Rise of the 'Never-Member'; 2.3.2 The 'Spurt Theory' of Union Growth; 2.3.3 Spurt Theory and the Rise of Right-to-Work Laws; 2.3.4 The Experience-Good Model of Unionization and Implications for Employee Voice; 2.4 Filling the Void: Changes in Employee Voice in the Early Twenty-First Century
2.5 ConclusionReferences; 3 Employee Voice and Participation: The European Perspective; 3.1 Introduction: Voice and Participation in Europe; 3.1.1 What Is Distinctive?; 3.2 Forms of Voice; 3.3 The EU, Legislation and Social Dialogue: History, Development and Controversy; 3.4 Summary and Conclusions; References; Contemporary Dimensions of Employee Voice; 4 Social Media at Work: A New Form of Employee Voice?; 4.1 Introduction; 4.2 The New Paradigm of Social Media in the Workplace; 4.3 Social Media at Work; 4.4 Employee Voice and Social Media; 4.5 Social Media, Voice, Trust and Job Satisfaction
4.5.1 The Role of Trust in Management4.5.2 Job Satisfaction; 4.6 Social Media and the Workplace; 4.7 Conclusion; References; 5 Social Media: Union Communication and Member Voice; 5.1 Introduction; 5.2 Social Media, Voice and Democracy; 5.3 Survey Development, Administration and Respondents; 5.4 GEU Members' Use of Social Media; 5.5 Democracy and Voice Structures at GEU; 5.6 Social Media and Voice at GEU; 5.7 Discussion and Conclusion; References; 6 Managerial Silencing of Employee Voice; 6.1 Introduction; 6.2 A Review of the Literature on Silence and Relationship to Voice
6.2.1 Organisational Behaviour: The Emergence of Worker Silence6.2.2 Critical Management/Organisational Studies: The Silent Worker Effort; 6.2.3 Employment Relations and Labour Process Theory: Identifying and Silencing Workers; 6.3 The Experience of Employers Counter-Mobilisation Strategy-The Research; 6.4 Research Case Studies; 6.4.1 Case Study One-Manufacture Co; 6.4.2 Case Study Two-BritCo; 6.4.3 Case Study Three-High-TechCo; 6.5 Discussion and Conclusion; References; 7 Workplace Bullying and the Role of Voice and Ethical Leadership; 7.1 Introduction; 7.2 Bullying
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This book addresses the contemporary aspects of employee voice through theoretical and practical analysis. In addition to case studies of employee voice in the workplace, it also looks at emerging forms of voice associated with the use of technology such as social media. Because of the breadth of the concept of employee voice, the focus of the book lends itself to an international perspective on employment relations and human resources management - analyses and experiences drawn from one country will be usefully considered or applied in relation to others.