عنوان

The pragmatics of sensitive activities in institutional discourse /

902726368X

9789027263681

9027263671

9789027263674

The pragmatics of sensitive activities in institutional discourse /

[Book]

edited by Maj-Britt Mosegaard Hansen, University of Manchester ; Rosina Márquez Reiter, University of Surrey.

Philadelphia :

John Benjamins Publishing Company,

2018.

1 online resource

Benjamins current topics ;

v. 96

Includes bibliographical references and index.

Introduction / Maj-Britt Mosegaard Hansen and Rosina Márquez Reiter -- Requests and counters in Russian traffic police officer-citizen encounters: face and identity implications / Rosina Márquez Reiter, Kristina Ganchenko and Anna Charalambidou -- Negotiating with the boss: an inter- and cross-cultural perspective on problematic talk / Lars Fant and Annika Denke -- Evading and resisting answering: an analysis of Mexican Spanish news interviews / Ariel Vázquez Carranza -- Apologies made at the Leveson inquiry: triggers and responses / James Murphy -- When questioners count on the recipients' lack of knowledge: a recurring "question" "answer" format in guided tours / Anna Claudia Ticca and Véronique Traverso -- When routine calls for information become interpersonally sensitive / Sara Orthaber and Rosina Márquez Reiter -- Patterns of thanking in the closing section of UK service calls: marking conversational macro-structure vs managing interpersonal relations / Maj-Britt Mosegaard Hansen.

0

Pragmatics of sensitive activities in institutional discourse.

9789027263674

Interpersonal communication.

Interpersonal relations.

Oral communication.

Discourse analysis.

LANGUAGE ARTS & DISCIPLINES-- Linguistics-- Pragmatics.

Linguistics.

Pragmatics.

Sociolinguistics.

LAN-- 009030

Márquez-Reiter, Rosina

Mosegaard Hansen, Maj-Britt

20200823212131.0

pn

[Book]

Y