عنوان
پدید آورنده
موضوع
رده
BF637.I48 L85 2014
BF637
.
I48
L85
2014
کتابخانه
محل استقرار
0205862136
0205956262
9780205862139
9780205956265
Managing conflict through communication /
[Book]
Dudley D. Cahn, Ruth Anna Abigail.
Fifth edition.
Boston, MA :
Pearson Education Inc.,
[2014]
©2014
xii, 324 pages :
illustrations ;
24 cm
Ruth Anna Abigail appears as the first named author on the previous edition.
Includes bibliographical references and index.
Introduction to the study of conflict communication -- Communication options in conflict -- Managing conflict from a theoretical perspective -- Responding to conflict : A practical guide to managing your own conflicts -- Managing violent tendencies -- Managing the conflict climate -- Managing face -- Managing stress and anger -- Managing conflict through forgiveness -- Managing win-lose conflicts through negotiation -- Managing others' disputes through mediation -- Managing conflict in the workplace -- Managing social conflict.
0
Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts.
Conflict (Psychology), Textbooks.
Conflict management, Textbooks.
Interpersonal conflict, Textbooks.
Conflict (Psychology)
Conflict management.
Interpersonal conflict.
303
.
6
23
BF637
.
I48
L85
2014
Cahn, Dudley D.
Abigail, Ruth Anna
20200822101748.0
rda
مطالعه متن کتاب [Book]
Y
