Intro; Acknowledgements; Contents; List of Figures; Part I Ethics and Decision-Making; 1 Introduction: Why Ethics?; Recent Scandals in the Nonprofit World; Executive Behaving Badly: The Case of the United Way; Disaster Relief or Unmitigated Disaster? The Case of the American Red Cross; Dirty Money: The Case of the Sierra Club and the Nature Conservancy; Our Approach to This Book; References; 2 Multiple Stakeholders and Multiple Bottom Lines; Stakeholders: Donors, Volunteers, Boards, Employees, and the Public; Paid Employment in the Nonprofit Sector: Who to Hire?; References
3 Theoretical Foundations and Frameworks for Decision-MakingWhat Is an Ethical Framework?; The Role of Context; Unpacking Ethical Thinking Through the Ages: A Historical Overview; The Ethics of Plato and Aristotle; Medieval Ethics and the Divine Command; Kantian Ethics; Utilitarianism; John Rawls and the Ethics of Fairness; Critical Ethical Approaches; What's Next: Putting Ethical Theories to Work; References; 4 Making Ethics Part of Practice: Developing a Code of Ethics; What Are the Functions of Codes of Ethics?; Codes of Ethics as Policies for Nonprofit Staff
Codes of Ethics as Guidelines for ProfessionalsCodes of Ethics as Signals for Stakeholders; Strategies for Developing Codes of Ethics; Engage in Dialogue with a Variety of Stakeholders; Concluding Thoughts: Codes of Ethics as Dialogue; Examples of Codes of Ethics; Discussion Questions for this chapter; References; 5 A Road Map for Ethical Decision-Making; The Road Map; Working Through the Road Map: Case Example; Case Example: Saving Daisy; Key Characters; Meet Daisy; Hand-in-Hand Charities; The Dilemma; Discussion Questions; Case Analysis: Applying the Road Map to "Saving Daisy"; References
Part II Cases6 Case 1: Tainted Money; Case Summary; Characters; Breaking News; Discussion Questions for Case 1; 7 Case 2: Strings Attached; Case Summary; Characters; Dream Job; Homecoming Hopes; The Chairman and the CEO; House Call; The Strings Become Twisted; Discussion Questions for Case 2; 8 Case 3: Sugarcoating; Case Summary; Characters; In the Beginning; Three Years Later ... ; Intrigue in India; Discussion Questions for Case 3; 9 Case 4: Volunteer Insurgence; Case Summary; Characters; An Opportunity Comes Knocking; Rondell's Research Project; Tea with Volunteers; Database Arrives: Surprise
Rondell's FixDr. Ratna Jens Returns; Dr. Jens's dilemma; Discussion Questions for Case 4; 10 Case 5: Clashing Cultures; Case Summary; Institutions; Characters; School Reforms in New Delhi: A Sisyphean Struggle; Board Meeting; The Inaya School; Fast Forward; Discussion Questions; 11 Case 6: Vexed Volunteers; Case Summary; Characters; Feeding the Neighborhood; A Last-Minute Request; Day of Service Dilemma; Discussion Questions for Case 6; 12 Case 7: Values and Services; Case Summary; Characters; Regina's Dilemma; The Dilemma Goes Public; Discussion Questions for Case 7
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This book outlines the various elements involved in ethical decision-making for nonprofit leaders, and whose rights to prioritize when facing complex situations. Nonprofit board members and employees are often placed in difficult situations, with no single stakeholder and an allegiance to mission statements whose outcomes can be difficult to measure. While nonprofit charitable organizations are generally considered more trustworthy than their counterparts in the public or for-profit sector, when scandals and wrongdoings are uncovered, they must be dealt with in ethical ways. Through a case study approach, this book delivers clear ethical decision-making frameworks and promotes robust reflection on how to arrive at different decision points and throw light on elements that are often ignored or assumed. Ultimately, it offers students, researchers, and managers a practical approach to the ambiguous question, what is the ethical way.