عنوان

Exploring service science :

3030007138

3030007146

9783030007133

9783030007140

303000712X

9783030007126

Exploring service science :

[Book]

9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings /

Gerhard Satzger, Lia Patrício, Mohamed Zaki, Niklas Kühl, Peter Hottum (eds.).

Cham, Switzerland :

Springer,

2018.

1 online resource (xiii, 416 pages) :

illustrations.

Lecture notes in business information processing,

331

1865-1348 ;

Includes author index.

International conference proceedings.

This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018. The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open Exploration; Design Science Research in Services. The book offers an extended, ICT-focused vision on services and addresses multiple relevant aspects, including underlying business models, the necessary processes and technological capabilities like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice.

Springer Nature

com.springer.onix.9783030007133

9783030007126

9783030007140

IESS 2018

Business-- Data processing, Congresses.

Computer science, Congresses.

Management-- Data processing, Congresses.

Big Data/Analytics.

Business IT Infrastructure.

Computer Appl. in Administrative Data Processing.

Health Informatics.

Information Systems Applications (incl. Internet).

Innovation/Technology Management.

Business & Economics-- Industries-- Computer Industry.

Business & Economics-- Production & Operations Management.

Business-- Data processing.

Business mathematics & systems.

Computer science.

Computers-- Data Processing.

Computers-- Enterprise Applications-- General.

Computers-- Information Technology.

Health & safety aspects of IT.

Information retrieval.

Management-- Data processing.

Medical-- General.

Public administration.

Research & development management.

COM032000

UDBD

UNH

UNH

Hottum, Peter

Kühl, Niklas

Patrício, Lia

Satzger, Gerhard

Zaki, Mohamed

International Conference on Exploring Services Science(9th :2018 :, Karlsruhe, Germany)

20200823072122.0

pn

[Book]

Y