Includes bibliographical references (pages 289-290) and index.
Inspections and the structure of production -- Management functions and quality control -- Inspections don't reduce defects -- Approaching the zero QC method -- More on inspection systems -- Using Poka-yoke systems -- Examples of Poka-yoke systems -- Quality control and QC circles.
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Tiene como complemento guía para maestro y alumno : Mistake-Profing for operators: the ZQC system.