عنوان
پدید آورنده
موضوع
رده
HF5415.15
HF5415
.
15
کتابخانه
محل استقرار
1315229633
1351859633
1351859641
135185965X
9781315229638
9781351859639
9781351859646
9781351859653
1138626228
9781138626225
Complex management systems and the Shingo model :
[Book]
foundations of operational excellence and supporting tools /
author, Professor Rick L. Edgeman ; contributor, Shaun Barker.
New York, NY :
Productivity Press,
2019.
1 online resource (1 volume) :
illustrations (black and white)
The Shingo model series
Includes bibliographical references and index.
Cover; Half Title; Title Page; Copyright Page; Contents; List of Tables; Acknowledgments; About the Authors; Introduction; Part I: Brick-by-Brick: Building the Complex Management Systems Model; Chapter 1: Complex Management Systems Modeling of Operational Excellence; Models as Maps; Toward a Model: Enterprises and Complex Systems; Chapter 2: Brick-by-Brick: BEST Environmental Domains; BEST Environmental Domains; B: The Biophysical Environment Domain; E: The Economic Environment Domain; S: The Societal Environment Domain; T: The Technological Environment Domain
Chapter 11: Stakeholder Elaboration: The Primacy of Customers and Other ObservationsConversations: Connecting Stakeholder and Process Voices via Measures; Product Quality Dimensions; Service Quality Dimensions; The Customer Churn Rate: What It Is and How to Use It; The Kano Customer Needs Model; Selected Methods for Acquiring the Voice of the Customer; Customer Satisfaction, Loyalty or Advocacy?; Who is the Customer? A Broad Contemporary Perspective; Chapter 12: Enterprise Advancement Means: The Future of Renewal, Optimization, and Innovation
Chapter 13: Running with Cheetahs: Market Velocity, Need for Speed, and Outside-the-Box ThinkingIdeation and Outside-the-Box Thinking; Chapter 14: Customer-Driven Improvement and Innovation Processes: Tapping and Organizing the Enterprise and Customer Minds; Getting Started: Seeding the Brainstorming Process; 6-3-5 Brainwriting; Change the Context or Keep it? What Would You Do if You Could ... ; Organizing and Identifying Relationships Among Ideas; Affinity Diagrams: Revealing Relations Among Ideas; Brainstorming and Affinity Diagrams: An Extended Pop Culture Example
Climbing the Hoshin Planning Ladder: Nuts and Bolts FacilitationA Rose by Any Other Name; Chapter 6: Bonding the Bricks: The Plan-Do-Study-Act Cycle; Explaining the PDSA Cycle; Chapter 7: Brick-by-Brick: Enterprise Processes; Chapter 8: Brick-by-Brick: Enterprise Risk Management; FMEA: Failure Modes and Effects Analysis; Example Severity, Occurrence, and Detection Rating Scales; Chapter 9: Brick-by-Brick: Enterprise Advancement Means; Chapter 10: Brick-on-Brick: An Assembled Complex Systems Management Model; Part II: Elaboration of Key Components of the Complex Management Systems Model
Intersecting Domains and Wicked ChallengesChapter 3: Brick-by-Brick: Stakeholder Perspectives; Strategic, Ethically Critical, and Shareholder Value Perspectives; An Emerging Paradigm: The Stakeholder Value Perspective; Chapter 4: Brick-by-Brick: Stakeholder Mediating Forces; Interacting Mediating Forces and Stakeholders; Chapter 5: Brick-by-Brick: Enterprise Alignment; Unity of Purpose and Shared Vision: Pros and Cons; Enterprise Alignment: From Strategy to Execution through Hoshin Kanri; Hoshin Kanri or Hoshin Planning?; Enterprises that have Successfully Implemented Hoshin Planning
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8
8
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The Shingo Enterprise Excellence Prize Model (SEEM) has exerted global influence over the ways that exceptional organizations formulate/deploy strategy with its focus on processes, Lean thinking, continuous improvement, innovation, workforce development, and supplier strategies. This book details the SEEM, which lies at the heart of the Shingo Prize. It will link the theoretical underpinnings of the SEEM and their implications for practice. Case studies illustrate important points. Selected tools that support practical implementation of the model are discussed and their use illustrated. This book will deepen understanding of why the model works and how implementation can be accomplished.
Theory and context behind the Shingo model.
9781138626225
Shingō, Shigeo,1909-1990.
Lean manufacturing.
Manufacturing industries-- Awards.
Production management.
BUSINESS & ECONOMICS-- General.
BUSINESS & ECONOMICS-- Industrial Management.
BUSINESS & ECONOMICS-- Industries-- Manufacturing Industries.
BUSINESS & ECONOMICS-- Management Science.
BUSINESS & ECONOMICS-- Management.
BUSINESS & ECONOMICS-- Organizational Behavior.
BUSINESS & ECONOMICS-- Quality Control.
Lean manufacturing.
Production management.
BUS-- 000000
BUS-- 041000
BUS-- 042000
BUS-- 053000
BUS-- 070050
BUS-- 082000
BUS-- 085000
TDP
658
.
50079
23
HF5415
.
15
Edgeman, Rick.
Barker, Shaun.
20200822163537.0
pn
مطالعه متن کتاب [Book]
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