A sample of chapters: Measuring Organizational Readiness for Knowledge Management; Knowledge Management of E-Business Initiatives within Two Global Organizations: A Comparative Case Study Analysis; ERP Systems and Competitive Advantage: A Case Study of Key Success Factors and Strategic Processes; Towards an Emotionally Intelligent IT Organization; Identification and Measurement of the Knowledge-Sharing Requirements in Collaborative Business Processes; The Role of Interactive and Synchronized Multimedia Content In E-Learning; Information and Communication Technology in Supply Chain Management; The Political Economy of Information Management