Introduction. Part I: Getting Started in Six Sigma. Chapter 1: Getting Ready for Six Sigma: The Effects of Variation. Chapter 2: Forming a Six Sigma Initiative. Chapter 3: Leading and Managing a Six Sigma Initiative. Part II: Defining a Six Sigma Project. Chapter 4: Putting the Right Foot Forward: Defining a Six Sigma Project. Chapter 5: Brainstorming the Inputs to Your Process. Chapter 6: Prioritizing Which Inputs to Address. Part III: Mastering Measuring. Chapter 7: Categorizing Data and Calculating Measures of Variation. Chapter 8: A Picture's Worth 1,000 Words: Measuring with Charts and Graphs. Chapter 9: Yield and Defects: Calculating the Good, the Bad, and the Ugly. Part IV: Assessing the Right Approach to Your Analysis. Chapter 10: Mastering Measurement System Analysis (MSA). Chapter 11: Capability: Matching Performance to Need. Chapter 12: Narrowing Your Inputs with Confidence. Part V: Improving and Controlling. Chapter 13: Quantifying Variable Relationships. Chapter 14: Planning and Conducting 2k Factorial Experiments. Chapter 15: Constructing Control Plans and Charts. Part VI: The Part of Tens. Chapter 16: Ten Implementation Myths of Six Sigma. Chapter 17: Ten Tips for Finishing a Six Sigma Project Successfully. Index.