عنوان

An introduction to interaction :

1623561523

1623569346

9781623561529

9781623569341

b582109

An introduction to interaction :

[Book]

understanding talk in formal and informal settings

Angela Cora Garcia.

London ; New York

Bloomsbury Academic, An imprint of Bloomsbury Publishing. Plc.

2013

(vii, 358 pages)

Part I THEORY, METHOD AND DATA FOR CONVERSATION ANALYSIS. Introduction to the Study of Conversation Analysis ; Understanding Ethnomethodology ; Understanding and Doing Conversation Analysis: Methodological Approach ; Preparing the Data: Transcription Practices --; Part II HOW TALK WORKS: THE SOCIAL ORGANIZATION OF HUMAN ACTION. The Turn Taking System ; Adjacency Pairs, Preference Organization, and Assessments ; Sequential Organization: Interrogative Series, Insertion Sequences, Side Sequences, and Pre-Sequences ; Openings ; Closings ; Error Avoidance and Repair ; Creating Topical Coherence ; Story Telling and the Embodied Nature of Face-to-face Interaction ; Referring to Persons --; Part III TECHNOLOGICALLY MEDIATED INTERACTION: WORK DONE THROUGH AND WITH TECHNOLOGY. Routine Service Calls: Emergency Calls to the Police ; Problematic Emergency Service Calls ; Technological Transformations and Talk on the Telephone ; Air Traffic Communication --; Part IV TALK IN MEDICAL SETTINGS. Doctor Patient Communication and the Delivery of Bad News ; The Primary Care Consultation: Diagnostic Interviews and Medical Advice --; Part V TALK IN LEGAL SETTINGS. Trials and Other Public Legal Proceedings ; Behind the Scene Interrogations in Institutional Context ; Talk in Mediation Sessions --; Part VI TALK IN BROADCAST MEDIA. Television News Interviews ; Call-in Talk Shows on Radio and Television --; Part VII TALK IN BUSINESS SETTINGS. Talk in Business Contexts: Doing Customer Service ; Talk in Business Contexts: Meetings, Interviews, and Performance Appraisals.

This textbook provides an in-depth introduction to the theoretical perspectives and methods of doing conversation analysis, an approach to the study of talk in interaction which grew out of the work of Garfinkel, Sacks, Schegloff, and Jefferson. This book is unique in that it provides comprehensive instruction in both interaction in ordinary conversations in everyday life as well as talk in institutional settings and a wide range of workplace and business interactions, while teaching both major research findings and how to conduct conversation analytic research. The book is designed to be useful for students of linguistics, sociology, and communication studies, and is written in clear and accessible prose. The Companion Website provides additional resources for instructors, such as questions and data excerpts for tests and in class exercises, audio and video clips for transcription practice, and guides for instructors on a range of topics covered in the course.--Provided by publisher.

Conversation analysis -- Social aspects.

Oral communication -- Psychological aspects.

Social interaction.

Angela Cora Garcia.

Angela Cora Garcia

[Book]

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