creating a cost effective, standardized, high quality, patient-focused operation
Joyce Kerpchar, Charles Protzman, George Mayzell.
New York
Productivity Press
2015
(xxiv, 346 pages) : illustrations, portraits
Front Cover; Contents; Preface: Leveraging Lean in the Emergency Department; Acknowledgments; Authors; Chapter 1: Introduction to Lean; Chapter 2: Batching vs. Lean Thinking and Flow; Chapter 3: Lean and Change Management; Chapter 4: Lean Foundation; Chapter 5: Basic Lean Concepts and Tools --; Assessment and Analyze; Chapter 6: Putting It All Together; Chapter 7: Implementing Lean in a Healthcare Environment; Chapter 8: Executives and Lean; Chapter 9: Roles and Responsibilities of Managers and Supervisors; Chapter 10: What It Means to Have a Lean Culture. Chapter 11: Leveraging Lean in the Emergency DepartmentAppendix; Appendix: Glossary; Back Cover.
This book is part of a series of titles that are a spin-off of the Shingo Prize-winning book Leveraging Lean in Healthcare: Transforming Your Enterprise into a High Quality Patient Care Delivery System. Each book in the series focuses on a specific aspect of healthcare that has demonstrated significant process and quality improvements after a Lean implementation. Emergency departments have become notorious for long wait times and questionable quality of care. By adopting Lean manufacturing concepts, hospitals can turn the emergency department into a valuable service for the hospital and the com.