1 definition of a project: Know where you are going to start 2 Business case: ensure the project is viable 3 project planning: Create a workable plan 4 Project organisation: establishing effective teams and reporting lines 5 Stakeholder management: Keeping everyone informed and positive 6 Project Risk: How to control risks and avoid fire fighting 7 Quality in Project: Meeting the Customer's requirements 8 Configuration Management: Controlling your project assets 9 Change management: Controlling project change 10 Controls: Keeping the project on track 11 People Management: Getting the best from your team 12 Handover and Closure: Closing down the project properly