Improving employee performance through workplace coaching :
[Book]
a practical guide to performance management /
Earl M. A. Carter, Frank A. McMahon
Sterling, VA :
Kogan Page,
2005
vi, 178 pages :
illustrations ;
24 cm
Includes bibliographical references (pages [177]-178) and index
Managing people -- Getting started -- Preparing to coach people -- Operating as a coach on the job -- Operating as a coach during a formal review -- Developing coaches for managing people -- The road to goodbye : when dismissal is the only solution -- A risk management approach to people management -- Preparing your workplace