عنوان
پدید آورنده
موضوع
رده
HF5415.5 .C6635 2008
HF5415
.
5
.
C6635
2008
کتابخانه
محل استقرار
0749450665
9780749450663
b526188
Customer care excellence :
[Book]
how to create an effective customer focus /
Sarah Cook
5th ed., Fully updated
Philadelphia :
Kogan Page,
2008
vi, 280 p. :
ill. ;
24 cm
Includes bibliographical references (p. [270-272]) and index
Customer relations
Customer services
Total quality management
658
.
8/12
22
HF5415
.
5
.
C6635
2008
Cook, Sarah,1955-
20080321000000.0
مطالعه متن کتاب [Book]
Y
