The importance of talent management -- Identifying and grooming a replacement -- Assessing individual potential -- Recruiting and selecting talented people -- Training and developing talented people -- Encouraging career planning and offering career counseling -- Performance and development coaching -- Appraising workers and providing daily feedback -- Managing high potentials, high performers, and high professionals -- Transferring knowledge and professional contacts -- Retaining talent -- Working with diverse people -- Corrective action and decruiting -- Self-development