achieving successful and sustainable enterprise transformation /
Deborah J. Nightingale and Jayakanth Srinivasan
New York, N.Y. :
AMACOM,
c2011
xvi, 270 p. :
ill. ;
24 cm
Includes bibliographical references and index
Why enterprise transformation? -- The seven principles of enterprise transformation -- A roadmap to successful enterprise transformation -- Transformation leadership -- The stakeholder lens -- The process architecture lens -- The performance measurement lens -- The integrative lenses -- Preparing to transform -- Transformation planning -- Executing the transformation plan -- Enterprise transformation from inception to implementation -- Background on the enterprise -- Appendix A: Lean enterprise self-assessment tool : case studies -- Appendix B: A brief comparison of other approaches to process analysis