عنوان
پدید آورنده
موضوع
رده
HE8788 .G73 2005
HE8788
.
G73
2005
کتابخانه
محل استقرار
1904838030
b513769
Global call centers :
[Book]
achieving outstanding customer service across cultures & time zones /
Erik Granered
Boston :
Nicholas Brealey International,
2005
xiv, 206 p. :
ill., 1 map ;
24 cm
Includes bibliographical references (p. [197]-199) and index
Call centers
Call centers-- Management
Customer services
658
.
8/12
22
HE8788
.
G73
2005
Granered, Erik,1967-
20050202104442.0
مطالعه متن کتاب [Book]
Y
