cultural q & as for successful business behavior around the world /
Gwyneth Olofsson
Yarmouth, Me. :
Intercultural Press,
c2004
xxxiv, 326 p. ;
23 cm
Includes bibliographical references (p. 323-326) and index
pt. I. The first steps -- 1. Getting acquainted -- Names and address -- Meetings and greetings -- Business cards -- 2. Making a good impression -- Dress -- Manners -- Socializing -- Gift giving -- 3. Eating and drinking together -- Food -- Drink -- Mealtimes -- pt. II. Understanding each other -- 4. Communication and language -- What to say and how to say it -- A global language? -- Body language -- 5. Time -- Calendars and holidays -- The working day -- Attitudes toward time -- pt. III. Working together -- 6. Personal profiles -- Gender -- Age -- Ethnicity and nationality -- 7. Our roles and relationships -- Leaders and managers -- Working in organizations -- Personal relationships in business -- 8. Work in a wider perspective -- Priorities -- Ethics -- Assumptions
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Offers advice about cultural issues in Argentina, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong, India, Indonesia, Italy, Japan, Mexico, Netherlands, Norway, Poland, Russia, Saudi Arabia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States, and Venezuela