عنوان
پدید آورنده
موضوع
رده
HD58.7 .Z95 2015
HD58
.
7
.
Z95
2015
کتابخانه
محل استقرار
1491906413
9781491906415
dltt
Beyond blame :
[Book]
learning from failure and success /
Dave Zweiback
First edition
xv, 73 pages ;
23 cm
"2015-10-06: First release"--Title page verso
Includes index
Executive action -- Dealing with the root cause -- Operator error -- the bad apples -- Holding to account -- Why things break -- Who's to blame? -- Trade-offs -- Reliable errors (or reliably error-prone) -- The second victim -- The downside of blame -- Paradigm shift -- Executive support -- Complex, adaptive systems -- The learning review -- The timeline -- The town hall -- The learning review framework
0
"IT veteran Dave Zweiback describes an incident that threatens the very existence of a large financial institution, and the counterintuitive steps its leadership took to stop the downward spiral. Their novel approach is grounded in proven concepts from complexity science, resilience engineering, human factors, cognitive science, and organizational psychology. It allows us to identify the underlying conditions for failure, and make our systems (and organizations) safer and more resilient."--Page 4 of cover
Blame
Failure (Psychology)
Interpersonal relations
Management-- Psychological aspects
Organizational behavior
Organizational resilience
658
.
3/124
23
HD58
.
7
.
Z95
2015
Zwieback, Dave
20201222232443.0
rda
مطالعه متن کتاب [Book]
270410
Y
