how to use social intelligence, human factors, and collaboration to create an IT department that outperforms /
how to use social intelligence, human factors, and collaboration to create an IT department that outperforms /
Frank Wander.
Frank Wander
Hoboken, New Jersey :
John Wiley & Sons, Inc.,
[2013]
1 online resource (xiii, 203 pages)
1 online resource.
illustrations
Wiley CIO series
Includes bibliographical references and index
Includes bibliographical references and index.
Practical, proven guidance for transforming the culture of any IT department As more and more jobs are outsourced, and the economy continues to struggle, people are looking for an alternative to the greed-driven, selfish leadership that has resulted in corporations where the workers are treated as interchangeable parts. This book shows how the human factors can be used to unlock higher returns on human capital such that workers are no longer interchangeable parts, but assets that are cared about and grown. Refreshingly innovative, Transforming IT Culture shows how neuroscientif
1118436539
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Electronic data processing departments-- Management
Electronic data processing departments-- Management.