عنوان

Using information to develop a culture of customer centricity

0124115136

9780124115132

9780124105430

dltt

Using information to develop a culture of customer centricity

[Book]

customer centricity, analytics, and information utilization /

David Loshin, Abie Reifer

Waltham, MA :

Morgan Kaufmann,

c2013

1 online resource (1 v.) :

ill

Safari Books Online

CL0500000434

Using information to develop a culture of customer centricity

0124105432

Customer relations

Customer services

HF5415

L674

2013

Loshin, David,1963-

Reifer, Abie

Ohio Library and Information Network

20140603115637.0

[Book]