عنوان
پدید آورنده
موضوع
رده
HF5415.5 .T65 2010
HF5415
.
5
.
T65
2010
کتابخانه
محل استقرار
9781933820330
dltt
Service design
[Book]
from insight to implementation /
Andrew Polaine, Lavrans Løvlie, and Ben Reason
Brooklyn, N.Y. :
Rosenfeld Media,
c2013
1 online resource (1 v.) :
ill
"Foreword by John Thackara"--Cover
Includes index
Safari Books Online
CL0500000218
Service design.
9781933820330
Customer services-- Management
Customer services-- Quality control
HF5415
.
5
.
T65
2010
Polaine, Andrew
Løvlie, Lavrans
Reason, Ben
Thackara, John
Ohio Library and Information Network
20130529161903.0
مطالعه متن کتاب [Book]
Y
