[1.] Designing qualitative research / Uwe Flick -- [2.] Doing interviews / Steiner Kvale -- [3.] Doing ethnographic and observational research / Michael Angrosino -- [4.] Doing focus groups / Rosaline Barbour -- [5.] Using visual data in qualitative research / Marcus Banks -- [6.] Analyzing qualitative data / Graham Gibbs -- [7.] Doing conversation, discourse and document analysis / Tim Rapley -- [8.] Managing quality in qualitative research / Uwe Flick.