process and guidelines for ensuring a quality user experience /
Rex Hartson, Pardha S. Pyla
xxxiv, 937 pages :
color illustrations ;
25 cm
Morgan Kaufmann is an imprint of Elsevier -- t. p
Includes bibliographical references and index
Introduction -- The wheel: a lifecycle template -- Contextual inquiry: eliciting work activity data -- Contextual analysis: consolidating and interpreting work activity data -- Extracting interaction design requirements -- Constructing design-informing models -- Design thinking, ideation, and sketching -- Mental models and conceptual design -- Design production -- UX goals, metrics, and targets -- Prototyping -- UX evaluation introduction -- Rapid evaluation methods -- Rigorous empirical evaluation; preparation -- Rigorous empirical evaluation; running the session -- Rigorous empirical evaluation: analysis -- Evaluation reporting -- Wrapping up evaluation UX -- UX methods for agile development -- Affordances demystified -- The interaction cycle and the user action framework -- UX design guidelines -- Connections with software engineering -- Making it work in the real world