Advocacy skills for health and social care professionals /
[Book]
Neil Bateman
Philadelphia :
J. Kingsley,
c2000
185 p. ;
23 cm
Includes bibliographical references and indexes
What advocacy is, why it matters and why it happens -- Ethical principles for effective advocacy -- Advocacy in action -- Interviewing -- Assertiveness and force -- Negotiation -- Self-management -- Legal knowledge and research -- Litigation -- A structure for advocacy -- What next?