عنوان
پدید آورنده
موضوع
رده
HD30.2
HD30
.
2
کتابخانه
محل استقرار
1119943639 (electronic bk.)
1119943647 (ebk.)
1119943655 (ebk.)
9781119943631 (electronic bk.)
9781119943648 (ebk.)
9781119943655 (ebk.)
1119942756
9781119942757
b418517
ITIL Foundation exam study guide /
[Book]
Helen Morris, Liz Gallacher
1 online resource (371 pages)
Sybex serious skills
Includes index
Service management as a practice -- Understanding service strategy -- Service strategy processes -- Understanding service design -- Service level management : aligning IT with business requirements -- The other service design processes -- Service design roles -- Understanding service transition and the change management processes -- Service transition processes -- Delivering the service : the service operation lifecycle stage -- The major service operation processes -- The other service operation processes -- Understanding continual service improvement
0
Safari Books Online
CL0500000239
Itil Foundation Exam Study Guide.
9781119942757
Safari books online
Electronic data processing personnel-- Certification.
Information technology-- Management, Study guides.
Information technology projects-- Management, Study guides.
HD30
.
2
Morris, Helen, (IT consultant)
Gallacher, Liz.
20130903015828.0
rda
مطالعه متن کتاب [Book]
Y
