Includes bibliographical references (p. 155-160) and index
Strange bedfellows : libraries and their vendors -- Sizing up the dot-com competition -- Business challenges to library practices -- Business models for digital library services -- Sheep in wolves' clothing : working inside and outside the library -- Libraries are not all business -- First principles : patron privacy, anonymity, and confidentiality -- Radical notions and conclusions
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Pace presents some unique views and provides practical changes on how libraries can stay competitive in the new digital arena and starts the dialogue that can lead to lasting change