عنوان

Auditing organizational communication :

0415414458

0415414466

9780415414456

9780415414463

b412393

Auditing organizational communication :

[Book]

a handbook of research, theory and practice /

edited by Owen Hargie and Dennis Tourish

2nd ed

London :

Routledge,

2009

xviii, 497 pages :

illustrations ;

24 cm

Revised edition of: Handbook of communication audits for organisations / edited by Owen Hargie and Dennis Tourish. 2000

Includes bibliographical references (pages 438-480) and indexes

Communication and organizational success / Dennis Tourish and Owen Hargie -- Auditing communication to maximize performance / Dennis Tourish and Owen Hargie -- The questionnaire approach / Phillip G. Clampitt -- The interview approach / Rob and Anne Tracey -- The focus group approach / David Dickson -- Data collection log-sheet methods / Owen Hargie and Dennis Tourish -- Communication network analysis / Menno D.T. De Jong and Karen H. Zwijze-Koning -- Auditing professional practice / Owen Hargie and Dennis Tourish -- Auditing electronic communication / Paula O'Kane, Owen Hargie and Dennis Tourish -- Crafting the audit report / Dennis Tourish and Owen Hargie -- Charting communication performance in a healthcare organization / Owen Hargie and Dennis Tourish -- A communication audit of a hospital clinic / Myra Skipper, Owen Hargie and Dennis Tourish -- A communication audit of a paper mill / Phillip G. Clampitt and Laurey Berk -- An interpretive audit case study / Naheed Tourish, Rita Marcella, Dennis Tourish and Owen Hargie -- Auditing the annual business conference of a major beverage company / Cal W. Downs, Albert Hydeman and Allyson D. Adrian -- Auditing the corporate culture of a large manufacturing company / Donna McAleese, Owen Hargie and Dennis Tourish -- Auditing a major police organization / Dennis Quinn, Owen Hargie and Dennis Tourish -- Auditing a major retail chain / Judy H. Gray and Heather M. Laidlaw -- A case of making sense of organizational communication / Colleen E. Mills -- Strategy, research and pedagogy : The role of audits / Dennis Tourish and Owen Hargie

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Effective communication is vital for business success. This core text in the field of organisational communication equips readers with the vital analytic tools required to measure and monitor their communications

Communication in organizations-- Auditing

Management audit

Auditing

Bedrijfsinformatie

Communicatiesystemen

Management

Onderzoeksmethoden

Hargie, Owen

Tourish, Dennis

20170201034707.0

[Book]

Y