Lippincott Williams & Wilkins' administrative medical assisting /
Laura Southard Durham.
3rd ed.
Philadelphia :
Wolters Kluwer/Lippincott Williams & Wilkins Health,
c2013.
xxii, 397 pages :
illustrations (chiefly color) ;
28 cm
Includes index.
Medicine and medical assisting history of medicine -- Law and ethics -- Communication skills -- Patient education -- The first contact : telephone and reception -- Managing appointments -- Written communications -- Health information management and protection -- Electronic applications in the medical office -- Medical office management, safety, and emergency preparedness -- Credit and collections -- Accounting responsibilities -- Health insurance and reimbursement -- Diagnostic coding -- Outpatient procedural coding -- Making the transition : student to employee.
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Lippincott Williams and Wilkins' administrative medical assisting
Administrative medical assisting
Medical Secretaries-- organization & administration.