:A Guide to Crafting Effective and Appropriate Internal Communications
/ Shel Holtz
New Delhi
: PHI Private Limited
, 2007.
xii, 292 p.
: , ill
Print
Bibliography
Index
ormalize employee communications? - What we know about employees - Types of communication - Communication planning - Communication tools - Online communication tools - Ongoing communication - Communicating bad news - Communicating change - Managing communication overload - Organizing, budgeting and using your communications department - Enhancing employee-to-employee communication - Meaing the value of employee communication